NTT DATA and Cisco success story
NTT DATA's strategic partnership with Cisco has significantly enhanced business growth, client renewals, and successful use cases through enterprise agreements, lifecycle incentives, and software-defined infrastructure services.
MAIN POINTS FROM TRANSCRIPT
- NTT DATA experienced over 90% growth in enterprise agreements across various industries, enhancing networking, collaboration, and security.
- The CSPP program led to an 80% increase in timely client renewals, securing annuity revenue and client support.
- Lifecycle Incentive Program saw a 75% rise in successful client use cases, improving engagement and adoption.
- API integration with Cisco provides clients comprehensive visibility of licensing estates and asset lifecycles.
TAKEAWAYS
- The partnership with Cisco aligns with client and business performance metrics, enhancing service and software delivery.
- Joint account planning and data sharing with Cisco improved client engagement and opportunity qualification.
- Clients benefit from interactive ticket logging and comprehensive asset visibility through the Infrastructure Services Portal.
- The collaboration helps clients realize value from their technology investments and achieve business outcomes.