How AIDA Cruises Enhanced Guest Experience with Cisco’s Next-Gen Network Technology
AIDA, Germany's leading tourism brand, enhanced its cruise experience by redesigning its network infrastructure with Cisco Services, ensuring seamless connectivity, improved guest experiences, and operational resilience across its fleet.
MAIN POINTS FROM TRANSCRIPT
- AIDA operates a fleet of eleven vessels, hosting 1.5 million guests annually.
- The network infrastructure supports all ship services, requiring 24/7 reliability.
- Cisco Services helped redesign the network, improving resilience and guest experience.
- AIDAqube, a ship twin, tests deployments, ensuring high standards and connectivity.
TAKEAWAYS
- AIDA achieved 99% connectivity uptime, enhancing guest and crew communication.
- OpenRoaming deployment allows seamless connectivity across 107 access points.
- Network 2.0 is operational on three ships, with plans for expansion.
- Future-ready technologies like Cisco IQ are being implemented for continued innovation.